News

« Headlines

Amazon bids to beat postal strike

09.10.07 Graeme Neill

Amazon.co.uk has added staff to its fulfillment centres in a bid to minimise disruption caused by the ongoing postal strike. In a note on its website homepage, the retailer says that it has also been in discussion with a number of alternative delivery companies to ensure delivery of books and other goods. A spokesman for the company said that it has always worked with a number of delivery companies and was moving resources around to avoid major problems.

"We have had experience dealing with previous industrial action so we are able to reroute our deliveries ensuring customers get their orders as quickly as possible," he said. Amazon.co.uk has doubled its capacity to ensure that Express Delivery orders, where items are delivered by 1pm the next business day, are fulfilled. It said that first class orders "may experience minor delays", with delivery expected within 1-3 days of dispatch rather than the usual 1-2. However, most Super Saver Delivery orders will be delayed until after the strike action finishes on Wednesday (10th October).

No delay is expected with its International Priority Express orders and the retailer expects that only a "small number" of International Air Mail orders will experience a short delay.

Up to 130,000 Communication Workers’ Union members are taking industrial action against Royal Mail in a dispute about pay and pensions. The members have now held two 48-hour walkouts over the past week over the dispute and have threatened further action.

amazon Graeme Neill

See Also