HarperNorth nets Timpson's 'The Happy Index'

HarperCollins has acquired The Happy Index: Lessons on Upside-Down Management by James Timpson, c.e.o. of Timpson Group.

Ben McConnell, non-fiction commissioning editor at HarperNorth, bought world English rights from Toby Mundy at Aevitas Creative. It which will be published in hardback, e-book and audiobook on 15th February 2024. 

HarperNorth said: “The Timpson Group, one of the most successful consumer services companies operating in the country today, has bucked the trend of the declining high street while never sacrificing the happiness of the colleagues who work within the business.

"In The Happy Index James Timpson promises to take readers inside the strategic thinking of the company that offers free dry-cleaning services to ex-offenders and unemployed individuals attending an interview for the first time, gives every team member the day off for their birthday and allows shop managers to operate their stores however they see fit.”

The blurb reads: “Built around 10 insightful lessons, Timpson shares his experiences and provides a roadmap for creating a successful business culture based on kindness, trust and doing the right thing. With each chapter, readers will gain valuable insights into topics such as employee empowerment, compassion in the workplace, diversity and inclusion, mental health support and the importance of giving back to the community."

McConnell said: “James’ unique approach to business will be shared in The Happy Index, helping c.e.os, leaders, managers and colleagues build a brighter future together for their company by embracing the Timpson ethos of upside-down management.”

Timpson said: “After years of leading one of the most successful businesses in the consumer industry and seeing so many companies working in ways that don’t put their colleagues or teams first, I felt it was the time to write a book that shows the ways in which we have found success at Timpson. I am delighted to be working with the HarperNorth team and to share my insights with the business leaders of today and tomorrow.”

Sarah Emsley, executive publisher of HarperNorth, commented: “I have long been a fan of James Timpson’s ground-breaking and collaborative leadership style and I am sure that managers, leaders and businesspeople alike will benefit from the compassionate and commercial wisdom dispensed in The Happy Index.

"Like HarperNorth, Timpson is a business born and raised in Manchester and I am certain this first deal is the start of a long and fruitful Northern partnership.”